DISCRIMINATION IN EMPLOYMENT ON THE
BASIS OF CRIMINAL RECORD


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Submission No. 88 - National Australia Bank


Questions for discussion - What impact might a criminal record have in the area of employment?

2 (a) Do you know of any employers with a successful track record of employing people with criminal records?

2(b) What practical difficulties face people with criminal records who are seeking employment?

An increasing number of employers have introduced criminal record checking as part of a probity checking process in recruitment. The key drivers for this are cost of internal fraud and legislation such as the Financial Services Reform Act (FSRA) 2001. A requirement of FSRA is that all appointments to Financial Planner or Responsible Officer roles require a satisfactory probity check result prior to commencement of employment.

The difficulty faced by people with criminal records is that they are now required to disclose their criminal record to a potential employer. Should the candidate not disclose their criminal record and this is subsequently reported as part of the criminal record check, the candidate will not likely be successful in gaining employment.

2(c) How do people with criminal records address the difficulties they encounter in seeking employment?

It is vital that a candidate disclose their criminal record. Should a criminal record be reported as part of the criminal record check, the candidate will not be successful in gaining employment. The employment of candidates who disclose a criminal record, prior to the record being reported by the criminal record check, will be considered on a case-by-case basis by the Employee Relations department.

2(d) What special difficulties face juveniles with criminal records?

2(e) What special difficulties face Indigenous people with criminal records? Indigenous people have a higher rate of criminal record per capita than non-indigenous people.

2(f) Why might employers be reluctant to employ someone with a criminal record?

Questions for discussion - What does a criminal record include?

4(a) Do employers and employees understand the categories of information that might be included or excluded on a criminal record check provided by police?

We do not believe it is widely known to the general public what is and isn't included in criminal record checks.

4(b) When requesting a criminal record check, do employers seek information about specific offences or do they request a general review?

The National requests a general criminal record check from the Australian Federal Police via a third party probity supplier - Australian Background.

4(c) What difficulties, if any, have employers and employees encountered in obtaining criminal record checks?

Delays in criminal record checking at the Australian Federal Police have on occasion adversely impacted the turnaround on a criminal record check.

4(d) Have there been instances where a criminal record check has been completed without an individual's consent?

No - not to my knowledge.

Questions for discussion - When might a criminal record be relevant to employment?

5(a) In what occupations might a criminal record be a relevant ground for excluding a person from employment, licensing or registration? For these specific occupations what criminal record would be relevant and why?

A criminal record may be a relevant ground for excluding a person from employment within the financial services industry. People working within financial services may have access to sensitive, private information as well as large amounts of money. This requires that employees are individuals of high integrity and good character. In particular, persons with a history of fraud, theft, and related offences, offences against justice procedures, government security and government operations, robbery, extortion and related offences would not usually have the inherent characteristics required for working in the banking industry.

5(b) In what occupations would a criminal record never, or almost never, be relevant?

5(c) Are there any examples where criminal record checks are conducted unreasonably (ie go beyond the inherent requirements)?

5(d) Are there examples of licensing, admission or registration rules that go beyond the inherent requirements of the position?

Consider the following questions in your particular field of employment:

5(f) What guidance is available to help employers determine the inherent requirements of the job in the context of employees with a criminal record?

Within the National, Role Purpose Statements (RPS) are available for all positions. Should an applicant/employee be found to have a criminal record, the RPS would be reviewed by Employee Relations and a determination made as to whether or not the specific criminal record relates to their role and/or industry.

5(g) What information should be available to actual or prospective employees regarding the inherent requirements of the job?

We provide Role Purpose Statements (RPS) to prospective employees. This includes the full detail of the role and therefore includes (without necessarily identifying them as "inherent requirements") the inherent requirements of the roles. We believe this is important information to be provided to prospective employees and would help provide extra transparency in the job application process.

5(h) What mechanisms are available to appeal disqualification from employment, licensing or registration?

5(i) What examples do you have of possible discrimination on the basis of criminal record?

5(j) Do licensing or registration rules allow for individual assessment of a person's criminal record and its relevance to the inherent requirements of a particular job within the industry?

Questions for discussion

Questions for employers:

6(b) Do you expect employees to voluntarily disclose their criminal record?

If the employee has applied for a Financial Planner or Responsible Officer role (under FSRA legislation), yes, they will be expected to disclose their criminal record as part of probity checking required prior to appointment to the role.

Generally, if a record is not disclosed and the probity check finds that a criminal record is still relevant, this information may exclude the applicant from consideration of employment. However, the decision to not proceed with an application will only be made after consultation and review by Employee Relations.

6(c) How do you respond if an employee refuses to answer questions about their criminal record?

Each case is dealt with on its merits, with the information at hand. Employee Relations would normally be consulted. If an individual refuses to answer a question and they are found to have had a relevant criminal record, their situation will be reviewed in light of their criminal conviction and the role they are applying for.

6(d) How do you respond if an employee is dishonest about their criminal record?

If an applicant states they have no criminal record and it is subsequently found with their probity check that they do in fact have a criminal record (relating to the financial services sector in particular), their case would be reviewed by Employee Relations and, assuming it is confirmed that they were dishonest, then it is likely that they would not be employed.

If they were an employee and they were found to have been dishonest, we would again review the case on the specific facts of the case and if all was found to be true they would be dismissed under our Code of Conduct - which specifically mentions dishonesty.\

6(e) How should employers make sure that they comply with the requirements of spent conviction legislation?

Be informed of legislation in all states and territories (subscribe to relevant updates), remain impartial, treat each case on its individual merits; policies should be general in nature (ie deal with dishonesty in general under a Code of Conduct or within policy) rather than be specific to "failiure to advise employer of criminal conviction".

Questions for applicants/employees\

6(f) Do you have any examples of a person voluntarily disclosing their criminal record and then experiencing discrimination?

6(g) Do you have any examples of instances where an employee has been dishonest about their criminal record? What were the reasons? What was the result?

6(h) Do you have any examples of an employee refusing to answer questions about their criminal record?

Questions for discussion

Questions for employers

7(a) Do you have any examples of clear procedures for examining an applicant's criminal record? Are there currently guidelines in your organisation or industry?

Yes. The National has outsourced probity checking (including criminal record checking) to a third party supplier - Australian Background. Australian Background request the Australian Federal Police to conduct the criminal record check.

There are well-documented processes and documentation that support criminal checking as part of probity checking.

Also there are documented Probity Check Guidelines. All cases where there is a concern regarding the outcome of the probity check are referred to either Employee Relations or Solutions South (a HR business unit) for sign-off.

7(b) What would further assist you in understanding your responsibilities and in what form would the information be most useful?

7(c) Do you have any examples of confusion about whether a criminal record is relevant to the job?

Bankruptcy conviction for employees in Teller roles.

7(d) What review or appeal processes should there be for decisions made on the basis of criminal record?

External bodies cover off on this.

7(e) Does your organisation have any training materials that address these issues?

Our probity check referral process is an internal process based on our policies.

Questions for applicants/employees

7(f) What information should you have about how your criminal record might be considered by an employer?

7(g) Do you have any examples where employers have not had clear or fair procedures for considering an applicant's criminal record?

7(h) What opportunities should be given to an applicant to explain their criminal record?

7(i) Do you have any examples where dishonesty has resulted in dismissal even when the criminal record is not relevant to the job?

 

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