Frequently asked questions: Accommodation
See also conciliated complaints on accommodation and our accommodation index page.
Do accessible rooms have to be reserved exclusively for people with disabilities?
No. It is not discrimination to decline to take a booking from a person requiring an accessible room if all rooms are already booked. It would, however, be prudent management to keep accessible rooms until last so that a person requiring one who seeks a booking can still make one while any rooms remain.
