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Research & conference papers by the Australian Human Rights Commission’s Complaint Handling Section

Research

The Complaint Handling Section regularly undertakes research to reflect on and improve its complaint processes and to increase public understanding of the Australian Human Rights Commission’s investigation and conciliation work. The papers below include findings of recent research on the Commission’s conciliation process.


Conference papers

The Australian Human Rights Commission is regularly invited to present papers at international and national conferences. Below are a selection of papers written and presented by staff of the Commission's Complaint Handling Section.