Site navigation

Change font size: SmallerLargerReload

Complaints navigation

Ph: 1300 656 419
Email us

Information Sheet -

Complaints about Discrimination in employment and occupation under the Australian Human Rights Commission Act

Have you ...

If the answer is yes, the Australian Human Rights Commission Act 1986 may be able to help you.

What does the Act do?

The Act provides protection for people who have suffered discrimination in employment and occupation. It covers private and public sector employment.

What is discrimination in employment and occupation?

Under the Act a person suffers discrimination in employment and occupation if she or he has been:

because of one or more of the following grounds

It is also against the law to discriminate in employment and occupation on the following grounds, although remedies may exist under other federal laws:

Are all types of discrimination covered by this Act?

No. The Act is very specific. No matter how unfair the discrimination may seem you must have suffered discrimination because of one or more of the grounds listed above to make a complaint to the Australian Human Rights Commission.

We cannot deal with your complaint if, for example, you felt you were being treated unfairly because of a personality conflict between you and another person within the workplace.

What about job requirements?

Most jobs require you to have certain skills, qualifications or experience so that you can undertake the work competently or safely. It is not discrimination if you do not get a job or a promotion because you do not have the necessary skills, qualifications or experience required for the job.

Employers should choose the best person for the job. They should make this decision based on a person’s ability to perform the essential or ‘inherent’ requirements of the job. An employer can only refuse to employ a person on the basis of criminal record if it is clear that because of the criminal record the person will be unable to perform the essential requirements of the job.

What can I do if someone discriminates against me?

You may want to deal with the discrimination yourself by raising it directly with the people concerned. If this does not resolve the situation, you or someone else on your behalf, - such as a solicitor or trade union – can make a complaint to the Commission.

It does not cost anything to make a complaint to the Commission.

Your complaint needs to be put in writing. If you are not able to put your complaint in writing, we can help you with this. The Commission also has a complaint form to help you make a complaint, or you can lodge a complaint by email or online through our website

The complaint should say what happened, when and where it happened and who was involved.

Find out more:

Complaints Process Flowchart - Brief overview of the Complaint Process

Complaints Process Flowchart

Where can I find out more?

The Commission's contact details:

Post:
Australian Human Rights Commission
GPO Box 5218
Sydney NSW 2001

Telephone:
Complaints Info line: 1300 656 419 (local call)
TTY: 1800 620 241 (toll free)
Fax: (02) 9284 9611

Online:
E-mail: complaintsinfo@humanrights.gov.au
Web site: www.humanrights.gov.au

If you are deaf or hearing impaired, the Commission can arrange for an Auslan interpreter if this is needed. You can also communicate with us by TTY by calling 1800 620 241.

Disclaimer: The information on this fact sheet is intended only as a guide. It is not a substitute for legal advice.