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Employment Related Case Studies

1. Pregnancy discrimination

Deborah started full-time work as an office administrator with a small training consultancy company. Three months later she advised the company director that she was pregnant and was suffering from pregnancy related illness. She claimed that the director responded with words to the effect: “Look, this will jeopardise your position”.

Deborah said that a few weeks later when she told the director that she was ill again, he said “That’s it. I’ve had enough. Pack your stuff and go” and terminated her employment. She claimed that the company signed a separation certificate which indicated that her employment was terminated due to her pregnancy and frequent illness.

In response the company said that it had accommodated the Deborah’s medical appointments and had allowed her to take sick leave. It denied that Deborah’s employment had been terminated and claimed that she had resigned. The company stated that the details on the separation certificate had been completed by Deborah prior to signature by the company.

The complaint was resolved by conciliation with the company agreeing to provide the complainant with written and verbal references and an ex-gratia payment of $6,000.

2. Disability discrimination

Maria was employed as a senior supervisor with a large company. A month after she started her job she began to experience pins and needles and numbness in her hands and feet. She was admitted to hospital for tests, which led to a diagnosis of multiple sclerosis.

Maria advised her employer that she had a very mild form of multiple sclerosis and would require three weeks to recover. She was confident that she could return to full-time work and perform her duties. However, prior to her return to work she received a letter which said her employment was to be terminated because of her disability.

The company claimed that Maria’s work performance had been a concern during the period she was employed. It said that the decision to terminate her employment was based on its belief that multiple sclerosis is notably unpredictable and there were serious doubts she would be able to perform the inherent requirements of the job over time.

At the conciliation conference Maria provided medical evidence to demonstrate that she had been completely well since her employment was terminated. The complaint was resolved through conciliation with the company agreeing to pay Maria $6,500 compensation for lost wages and general damages.

3. Discrimination on the ground of family responsibilities

Megan had been employed as a full-time sales assistant with a retail store for about six years. She claimed that when a new store manager commenced, her hours were changed from 8.30am – 4.30pm to 10.30am – 6.30pm.

Megan told her manager that she couldn’t work the new hours because the day care centre her daughter attended closed at 6pm. She said she spoke with the Area Manager about transferring to another store but was told that she would still be required to do the later shift two days per week. Megan resigned from her job.

The company responded by saying that changing business needs and trading patterns had required changes to the shifts of all employees. The company said they had discussed various options with Megan and that she was offered a transfer to another store where she could work two days on a later shift and three days on her usual shift but she had refused this offer.

The complaint was resolved through conciliation with the company agreeing to re-employ Megan full-time on an 8am - 5pm shift. The parties agreed that Megan may be rostered to work at other agreed stores, providing the company gives the complainant at least two days notice. The parties also agreed that no break in Megan’s employment would be recorded.

4. Race discrimination

Henry, who has an Ethopian background, was employed with a manufacturing company. He claimed he was called a ‘black bastard’, referred to as ‘monkey’ and asked “Where is there a well developed black country?” He said he felt over-scrutinized compared to other employees and that he was rarely acknowledged by co-workers and managers. Henry said that he eventually resigned because of pressure put on him.

The company denied Henry had been discriminated against because of his race. It stated that while one employee had said to Henry “How are you, you black bastard”, the employee claimed he had no intended any offence and had apologised afterwards.

The complaint was resolved with an agreement that the company would pay Henry $10,000 in compensation and provide a verbal reference to prospective employees. The company also agreed to provide anti-discrimination training for its staff.

5. Discrimination after workplace injury

Terry had been employed as a warehouse supervisor for some years when he suffered a workplace injury which resulted in impairment to his spine and leg. He claimed that his employment was terminated after the injury because his employer felt he was unable to safely perform his job.

Terry disputed that he was unable to do his job safely and claimed his employer had not asked him whether any adjustments could be made to assist him carry out his duties. He said he had evidence to show he could improve his mobility by using a foot brace. Terry also claimed his employer had not raised any concerns about his performance or mobility prior to terminating his employment.

The company claimed that Terry was unsteady when he walked and there were genuine concerns that he might fall or trip in the warehouse, which would endanger himself and fellow workers.

The complaint was resolved through conciliation with the company agreeing to reinstate Terry and pay him $52,000 in compensation for lost wages, superannuation and legal costs.

6. Race discrimination by Indigenous employee

Murray, who is Indigenous, said a form entitled ‘Aboriginal application for employment’ was placed on the staff noticeboard. He claimed that the mock application form reinforced negative stereotypes about Aboriginal people. For example, a section entitled ‘Income’ included “theft; unemployment; armed robbery” and a section entitled ‘Abilities’ included “rapist; VD spreader; pub fighter”. Murray said another copy of the document was found in the storeroom but when he raised it with management he was told not to worry about it.

The company said that it did not formally investigate the incident as the area where the document was posted was accessible to all employees and contractors. It did, however, place a notice on all notice boards stating that the document was racist and unacceptable. The notice also stated that if an employee was found to be responsible they would be banned from attending the site. The company confirmed that another copy of the document was found and immediately destroyed. It claimed it acted appropriately and took all reasonable steps to address the incident.

The complaint was resolved by conciliation. Murray agreed to withdraw his complaint on the basis that the company would revise its EEO policies and procedures, appoint Harassment Contact Officers, implement cultural awareness training for all staff and provide him with a statement of regret.

7. Discrimination on the ground of criminal record

Paul worked as a cleaner at a public facility and had previously undertaken a criminal record check in order to obtain a security pass. Five months after he started work the company reviewed and upgraded its security procedures and all employees underwent a further check of their criminal history. Paul claimed that, as a result of these new checks, he was deemed to be a security risk and ordered off the work site because of his criminal record. He said this was unfair as his offences were for traffic infringements that had occurred ten years ago.

Prior to the HREOC receiving a response from the company, the complaint was resolved. The company agreed to provide Paul with a security pass which allowed him to return to work at the facility.

8. Discrimination on the ground of medical condition

Lisa had been employed by a manufacturing company for three years when she took seven weeks leave to undergo a hysterectomy and recover from surgery. She said that the week before she was due to return to work she was advised that her position had been made redundant.

Lisa claimed that it was not a genuine redundancy and that no other employee had been made redundant. She said that there were several casual employees who should have been the first to have their positions terminated if there had been a downturn in business. Lisa alleged that she had been made redundant because she had taken time off work for medical reasons.

The company denied discriminating against Lisa. It agreed that no other staff had been made redundant, although one person had left voluntarily and had not been replaced. The company said that Lisa had been selected for redundancy because business had declined in the section in which she worked.

The complaint was resolved through conciliation. The company agreed to pay Lisa $8,000 in compensation and provide her with a written apology and a statement of service. The company also agreed to provide anti-discrimination training for staff.

9. Sex discrimination and sexual harassment

Sarah was employed in an administrative position with a manufacturing company. She claimed that three junior male employees displayed pornographic magazines, used vulgar language, made sexual gestures such as imitating masturbation, shared comments about pornographic videos and discussed the purchase of sex aids. She also alleged that these three colleagues challenged her authority as a manager.

Sarah said she complained about their behaviour but the company took inadequate disciplinary action against them. She claimed that after she complained she was demoted and criticised for her work performance. Eventually her employment was terminated.

The complaint was resolved by conciliation. Sarah agreed to withdraw her complaint against all the respondents. The company agreed to pay $10,000 in compensation and provide a written statement of service and a letter of regret.

10. Age discrimination

Josh was 19 years old when he was employed as an apprentice with an engineering company. He claimed that because of his age he was continually subjected to workplace bullying, harassment and verbal abuse. He claimed that the director regularly made comments to him such as “Your father should have done the smart thing and put your head in a warm bucket of water when you were born” and “You are nothing but a useless c***” .

The company confirmed that Josh had made an internal complaint about the actions of the director and a subsequent investigation had confirmed the allegations. It advised HREOC that the director was no longer employed with the company.

The complaint was resolved by conciliation with the company agreeing to pay Josh $3,800 in general damages.

Where can I find out more?

If you want more information about the anti-discrimination laws and employment or HREOC's complaint handling process you can contact the Commission via the details below:

Post:
Human Rights and Equal Opportunity Commission
GPO Box 5218
Sydney NSW 2001

Telephone:
Complaints Info line: 02 9284 9888 or 1300 656 419 (local call)
TTY: 1800 620 241 (toll free)
Fax: (02) 9284 9611

Online:
E-mail: complaintsinfo@humanrights.gov.au
Web site: www.humanrights.gov.au

If you are deaf or hearing impaired, the Commission can arrange for an Auslan interpreter if this is needed. You can also communicate with us by TTY by calling 1800 620 241.

If you are blind or visually impaired the Commission can provide on request information in alternative formats.

 

Disclaimer: The information on this fact sheet is intended only as a guide. It is not a substitute for legal advice.