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Case studies – conciliated complaints under the SDA

Following is a selection of case studies of conciliated complaints of sex discrimination.

Additional case studies of sex discrimination complaints resolved by HREOC are available in Harsh Realities <link to http://www.humanrights.gov.au/sex_discrimination/harsh_2/index.html> and the conciliation register.

Discrimination on the grounds of sex and family responsibilities

Susan applied for a client service position with a Commonwealth government department. She claimed that during the interview she was assured that she would be able to use flex time to attend to her family responsibilities.

After the six week training period was completed Susan said she asked to leave work one hour early on two days each week, but her request was refused. She claimed she was advised to apply for part-time work but her subsequent request for part-time work was also refused. She said she was told that she should choose between her family and her job – so she resigned.

The Commonwealth department told HREOC that Susan’s request to leave early two days each week was refused because of phone roster arrangements. The department said Susan was told that part-time work arrangements may be considered but could not be entered into during her employment probation period.

The complaint was resolved through a conciliation process, with the Commonwealth department agreeing to pay Susan $10,000 compensation.

Complaint of sexual harassment

Jenny was employed as an administrative assistant with an automotive company. She claimed she was sexually harassed by her manager and co-workers – she said she was sent e-mails of a sexual nature and asked questions about her boyfriend and her sex life.

Jenny also alleged a co-worker pulled his pants down to show her his penis and, another time, pushed his penis against her car window as she was leaving the company car park. She said she resigned because of this sexual harassment.

The company denied the allegations and said that Jenny had not complained to management about any inappropriate behaviour. The company claimed that she actively engaged in flirtatious and sexual behaviour with her manager and co-workers, including e-mailing pornographic material, showing her bra strap and ‘G string’ and taking part in conversations with sexual content.

The parties resolved the complaint through a conciliation process. Jenny agreed to withdraw her complaint and the company agreed to provide her with verbal and written apologies, a written reference and $21,000 compensation.

Pregnancy discrimination

Bronwyn was employed full time as a machinist. She said that after she told her employer she was pregnant she was given more difficult jobs to do and that fault was found with her work. She also claimed that her manager made comments about how much she was eating and her weight gain and made her feel lazy when she needed to use the bathroom or rest because she was feeling faint. She resigned from her position.

The company denied the allegations and said that Bronwyn had asked for the particular jobs she was given and had never made a request to have more frequent breaks during her pregnancy. The company claimed that Bronwyn’s work had deteriorated and she had resigned after being given a verbal warning about her work performance and punctuality.

The complaint was resolved at a conciliation conference with the company agreeing to provide Bronwyn with a written apology and $2,000 compensation. The company also agreed to implement an anti-discrimination policy in relation to pregnancy and provide staff training.

Discrimination on the ground of family responsibilities

Megan had been employed as a full-time sales assistant with a retail store for about six years. She claimed that when a new store manager commenced, her hours were changed from 8.30am – 4.30pm to 10.30am – 6.30pm.

Megan told her manager that she couldn’t work the new hours because the day care centre her daughter attended closed at 6pm. She said she spoke with the Area Manager about transferring to another store but was told that she would still be required to do the later shift two days per week. Megan resigned from her job.

The company responded by saying that changing business needs and trading patterns had required changes to the shifts of all employees. The company said they had discussed various options with Megan and that she was offered a transfer to another store where she could work two days on a later shift and three days on her usual shift but she had refused this offer.

The complaint was resolved through conciliation with the company agreeing to re-employ Megan full-time on an 8am - 5pm shift. The parties agreed that Megan may be rostered to work at other agreed stores, providing the company gives the complainant at least two days notice. The parties also agreed that no break in Megan’s employment would be recorded.

Complaint of sexual harassment and race discrimination

Annie, who has an Asian background, was employed as contract administrator with a building company. She claimed that she was sexually harassed by a co-worker – that he made numerous comments about her Asian background, told her she should wear a short skirt and black boots “like those Asian school girls” and showed her pornographic pictures of Asian women.

Annie said she raised concerns about the co-worker’s behaviour with the General Manager who said he would deal with the matter. Within about a month of making this complaint, however, she claimed she was issued with two written warnings about her performance and her employment was terminated.

The company responded by saying that Annie had been subject to performance counselling sessions before her dismissal for unsatisfactory performance. The company confirmed that, during performance counselling, Annie had told her immediate manager that she been harassed. The General Manager told her the procedure for making a complaint but she did not make a formal complaint.

The co-worker denied Annie’s allegations and claimed that she often used sexual innuendo, showed him pornographic pictures and had exposed her breasts to him at a work party.

The complaint was resolved through conciliation with the company agreeing to pay Annie $7,000 in general damages.

Pregnancy discrimination

Kerry had been employed as a Regional Human Resources Manager with a large national retail company for three years. She claimed that while she was on maternity leave she was told that her position had been made redundant. She said that four of her colleagues who held similar positions were successfully redeployed within three weeks and that the person who occupied her position while she was on maternity leave was also offered a similar position.

Kerry alleged that on return from maternity leave she was placed in a project role, was not offered a comparable permanent position and was advised to look for positions online. She said that while she had been offered other positions within the human resources section, they were either interstate or in other parts of the state in which she lives. She also claimed that at least two senior appointments were made after her return to work but she was not given the opportunity to apply.

In response the company stated that numerous attempts were made to advise Kerry about the restructure while she was on parental leave. The company claimed that at the time of the restructure Kerry was offered four positions but she advised that she wished to remain on parental leave. The company said that on her return to work Kerry was provided with project work for a three-month period while she applied for alternative internal positions.

The complaint was resolved through conciliation with the company offering Kerry a permanent role in another department and paying $19,000 to cover economic loss.