Tuesday 2 March 2004
New Commission video/DVD puts people on 'Pathways to resolution'
President John von Doussa QC has today launched a new Commission video/DVD titled 'Pathways to resolution: The conciliation process of the Human Rights and Equal Opportunity Commission'.
"An important role of the Commission is to administer Australia's federal human rights and anti-discrimination law. These laws allow people to make complaints to the Commission, for example, if they feel they have been treated unfairly because they are a person of a particular race or sex, or they have a disability," the President said.
"This video/DVD provides useful information about the conciliation process for people who have made, or are thinking about making a complaint to the Commission and people or organisations that have had complaints made against them."
As well as providing an overview of the complaint process, the resource:
- outlines the various forms the conciliation process may take
- explains the role of the conciliator
- outlines how parties should prepare and approach conciliation, and
- with reference to an example case study, walks viewers through the various stages of a face-to-face conciliation meeting.
Developed in conjunction with Job Watch and with the assistance of Employers First, this 20-minute resource is available in both video and DVD format and is free to non-profit organisations (limit one copy) and $30 for others.
"The conciliation process of the Human Rights and Equal Opportunity Commission is a fair, inexpensive and informal way to resolve complaints. I hope individuals and organisations use this resource to set them on a pathway to resolution," the President said.
Media contact: Paul Oliver (02) 9284 9880 or 0408 469 347
Last updated 2 March 2004.
